SharePoint Knowledge Management case studies

Many companies trust Layer2 to manage their SharePoint Knowledge Management. Learn more about their specific business requirements and how they have solved it with the help of the Layer2 Knowledge Management Suite for SharePoint.

Layer2 Knowledge Management Suite Used By OBS To Fully Leverage SharePoint Features

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Client Profile

For over 25 years, Online Business Systems (OBS), a Calgary (Alberta, Canada) based company, has been increasing productivity and innovation for our clients through planning, transforming, and managing their IT environments. We achieve this through our people who not only have their finger on the pulse of technology, but also have an astute understanding of how business works. It is the combination of our people, our methodologies, and our culture that enables us to deliver results – without compromise – to clients across the Public and Private sectors.  As a result we are trusted advisors, guiding clients in the Health, Agribusiness, Financial Services, Energy, and Justice & Public Safety industries.

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Requirements & Solutions

Content Migration to Microsoft SharePoint requires categorization / tagging of items and documents to benefit from the new search, knowledge management and social networking features as soon as possible. The Layer2 Knowledge Management Suite closes the still existing gaps with KM in Microsoft SharePoint and solved all issues.


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Customer Benefits

Increased user productivity and precision while bulk-tagging SharePoint items and documents using the Layer2 Auto Tagger. Discover content based category suggestions using the Layer2 Tag Suggester. Corporate knowledge navigation using the Layer2 Tag Navigation Web Part. Common corporate language using the Layer2 Tag Directory Web Part as automatic glossary.

To fully leverage the search features in Microsoft SharePoint it is imperative that the content be tagged appropriately. The Layer2 Knowledge Management Suite provides us with an advantage by doing the tagging automatically. Layer2 gets us started, so that we can take advantage of the new SharePoint search features as soon as possible.
Susan Neilan, Director of Professional Management at OBS

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Learn more about the Layer2 Knowledge Management Suite for SharePoint.


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Let items and documents in your SharePoint portal become knowledge. Download and try the Layer2 Knowledge Management Suite today.