FRESHSERVICE Data Integration

Freshservice data can be integrated and synchronized codeless with various external systems, on-premises or in the cloud, using the Layer2 Cloud Connector.


Learn on this page how the data integration of Freshservice is working with the Layer2 Cloud Connector. Make use of the benefits and features of this data integration tool by trying it out yourself: Free Trial Registration



In fact, you only need to do the 5 following steps to get your Freshservice data integration started.



1: Set up your connection direction as required: one-way.


2: Set up your data source, in this case, Freshservice.


3: Set up your target, for example, a Microsoft SharePoint list.


4: Set up your mapping.


5: Run your connection!


Connection setup for freshservice in the Layer2 Cloud Connector
Source setup for freshservice integration in the Layer2 Cloud Connector
Connection string setup for freshservice data integration in the Layer2 Cloud Connector
Preview data of freshservice integration in the Layer2 Cloud Connector
Target setup for freshservice integration in the Layer2 Cloud Connector
Mapping in the Layer2 Cloud Connector for freshservice data integration
Start the data integration of freshservice
Data of freshservice ready for integration with SharePoint
Finished data integration of freshservice

Benefits of using the Layer2 Cloud Connector for your Freshservice data integration

Time saving

Quick and easy installation in just minutes. Combine your data automatically in the background and benefit of better insights and greater revenues.

Multi-talent tool

Sync your Freshservice data one-way locally or cloud-based and use it for migration, backup, or permanent synchronization projects. It is up to you.

High security

There is no access to your corporate data from the internet and no data transfer will occur to 3rd-parties. You have the full control.

Many setting options

Use the Layer2 Cloud Connector in a very easy and simple way, or benefit from customizable options and features. You decide.

Many data provider included

It's easy: Use our own customized providers for common systems. Many more vendor-specific or 3rd party ADO.NET data providers are supported as well.

Cost-effective licensing

3 fully-featured product editions are available: Personal Edition (for one conncetion only), Professional Edition, and Enterprise Edition as our one-stop-shop solution. Have a look at the Buy Now Page.

FRESHSERVICE Connection Settings & Intro tutorials

You can find here the Connection Settings for Freshservice differentiated according to their provider. Click on the respective intro tutorials to get the whole "how-to-connect" documentation on a concrete example with SharePoint.




Connection Settings for the JSON Provider:


 "How-to-connect" documentation of Freshservice & SharePoint Online with the Layer2 JSON Provider:


Intro Tutorial

Connection String Example


URI=;CustomHeaders=Authorization: Basic apikey:xbase64ENTERContent-Type: application/json;DataModel=FlattenedDocuments;	


Select Statement Example



Connect FRESHSERVICE with the following systems

Take your next steps

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About the Layer2 Cloud Connector

Get more information about the Layer2 Cloud Connector on the product page.

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